Privacy Policy
How 77xc Protects Your Data

77xc is an internationally licensed online casino and sports betting platform operating at 77xc.bio. The platform is operated by 77xc's licensed entity (hereinafter referred to as "77xc", "we", "us", or "our") and is built specifically to serve players based in Pakistan.

For the purposes of this Privacy Policy, 77xc acts as the data controller in respect of all personal data collected from players who register and use the 77xc platform. This means 77xc determines the purposes for which your personal data is processed and the means by which that processing takes place.

If you have any questions about this Privacy Policy or about how 77xc handles your personal data, you can contact our Data Support team at any time via live chat on the 77xc platform or by emailing [email protected]. Email addresses on this page are displayed as plain text only and are not clickable links.

77xc collects personal data from you in the following ways: directly when you provide it during registration and KYC; automatically when you use the platform; and from authorised third parties where this is necessary for verification or payment processing purposes.

Data collected directly from you:

• Full legal name, date of birth, and gender as provided during account registration.
• Contact details including your email address and mobile phone number.
• Residential address — including city (e.g., Karachi, Lahore, Islamabad, Faisalabad) and postal code.
• Government-issued identity documents submitted for KYC verification, such as your CNIC, passport, or driving licence.
• Proof of address documentation where required during enhanced KYC checks.
• Payment method details, including JazzCash or EasyPaisa account identifiers, bank account details for HBL, UBL, or Meezan Bank transfers, card numbers (masked), and USDT wallet addresses.
• Communications you send to 77xc via live chat, email, or any support ticket system.

Data collected automatically when you use the platform:

77xc processes your personal data for the following specific purposes. Each purpose is tied to a defined legal basis, which is set out in Section 4 of this policy:

• Account creation and management: Processing your registration details to open, maintain, and manage your 77xc player account, including authentication on login.
• KYC and age verification: Verifying your identity and confirming that you meet the minimum age requirement of 21 years before granting access to real-money gaming features.
• Payment processing: Processing deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT, and processing withdrawal requests to your verified payment methods.
• Anti-Money Laundering (AML) compliance: Monitoring transaction patterns for unusual activity in accordance with our international gaming licence obligations. 77xc is required to report suspicious transactions to relevant authorities.
• Responsible gaming monitoring: Using session and wagering data to identify players who may be displaying signs of problem gambling and to enforce self-exclusion and deposit limit settings.
• Customer support: Using your account data and communication history to respond to queries, resolve disputes, and process data subject requests.
• Platform security: Using IP addresses, device fingerprints, and session data to detect and prevent fraudulent access, collusion, or bot activity on the platform.
• Service improvement: Using aggregated, anonymised analytics data to understand how players use the platform and to improve game selection, navigation, and overall user experience.
• Promotional communications: Where you have opted in, sending you information about 77xc promotions, bonuses, and PSL seasonal offers. You may opt out of marketing communications at any time from your account settings.

77xc does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

77xc processes your personal data on the following legal bases, each corresponding to the processing activities described in Section 3:

• Contractual necessity: Processing required to perform our contract with you — i.e., operating your player account, processing your deposits and withdrawals, and making games and betting markets available to you.
• Legal obligation: Processing required to comply with our international gaming licence conditions, including KYC verification, AML transaction monitoring, and the retention of financial records for the periods prescribed by applicable law.
• Legitimate interests: Processing for platform security, fraud prevention, responsible gaming monitoring, and anonymised analytics — where 77xc's legitimate interest in operating a safe, compliant platform is not overridden by your privacy interests.
• Consent: Processing for direct marketing communications, where you have given explicit opt-in consent. This consent may be withdrawn at any time from your account settings without affecting the lawfulness of any prior processing.

77xc does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data is shared only in the following limited and controlled circumstances:

• KYC and identity verification providers: 77xc uses authorised third-party KYC service providers to verify the identity documents and age declarations you submit during registration. These providers process your data solely on 77xc's instructions and under strict data processing agreements.
• Payment processors: Your payment details are shared with the relevant payment processor — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard networks, or USDT blockchain infrastructure — solely to the extent necessary to execute the transaction you have requested.
• Game and software providers: Where you play games provided by third-party game studios on the 77xc platform, certain session data (such as bet amounts and game outcomes) is shared with the relevant provider for game integrity and RTP auditing purposes. These providers do not receive your personal identity data.
• Regulatory and law enforcement authorities: 77xc will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in connection with AML investigations or court orders. We will not make such disclosures voluntarily without legal compulsion.
• Fraud prevention networks: 77xc participates in industry fraud prevention networks. Where a player account is found to have engaged in serious fraudulent activity, relevant identifiers may be shared with other licensed operators through approved fraud prevention channels.

All third parties who process personal data on 77xc's behalf are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to 77xc.

77xc uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored on your device by your browser when you visit the platform. 77xc uses the following categories of cookies:

77xc does not deploy advertising or retargeting cookies. You can control cookie settings through your browser preferences. Disabling strictly necessary cookies will prevent you from logging into the platform.

77xc retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, subject to the following minimum retention periods imposed by our international gaming licence:

• Account registration and KYC data: Retained for a minimum of five years from the date your account is closed, in accordance with standard AML record-keeping requirements applicable to licensed gaming operators.
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction. This applies to all deposit, withdrawal, and bonus transaction records.
• Communication records: Live chat transcripts and email correspondence with 77xc support are retained for two years from the date of the communication.
• Marketing consent records: Retained for the duration of your account plus two years following account closure, to demonstrate compliance with consent obligations.
• Anonymised analytics data: Retained indefinitely in aggregated, anonymised form with no ability to re-identify individual players.

Following the expiry of the applicable retention period, 77xc will securely delete or anonymise your personal data. You may request early deletion of your data where 77xc has no overriding legal obligation to retain it — see Section 9 for details of your rights.

77xc implements a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The key security measures in place include:

• Transport layer security: All data transmitted between your device and the 77xc platform is encrypted using 256-bit SSL/TLS encryption.
• Server-side encryption: Personal data and payment records stored on 77xc servers are encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 77xc's internal systems is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations and regular security training.
• Two-factor authentication: 77xc offers two-factor authentication for player accounts and enforces it internally for all staff with access to player data systems.
• Penetration testing: The 77xc platform undergoes regular independent security audits and penetration testing to identify and remediate vulnerabilities.
• Incident response: 77xc maintains a data breach response procedure. In the event of a breach that poses a risk to your personal data, we will notify affected players and relevant authorities within the timeframes required by applicable law.

As a 77xc player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected]. 77xc will respond to all data subject requests within five business days:

• Right of access: You may request a copy of all personal data 77xc holds about you, along with information about how it is processed. This is provided free of charge in electronic format.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your account. Basic account details can also be updated directly from your account settings dashboard.
• Right to erasure: You may request deletion of your personal data where 77xc no longer has a legal basis to retain it. Note that where retention is required by our gaming licence or AML obligations, we are unable to fulfil erasure requests for that subset of data until the applicable retention period expires.
• Right to restrict processing: You may request that 77xc restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to data portability: You may request that 77xc provides your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring, though 77xc may continue such processing where our legitimate interests are compelling and override your objection.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

If 77xc becomes aware that personal data has been collected from a player who is under 21 years of age, the account will be immediately suspended, all funds will be returned to the payment source, and all personal data associated with that account will be deleted in accordance with our data retention procedures, except where retention is required to document the detection and closure of an underage account for compliance purposes.

If you believe that a minor may have registered an account on the 77xc platform, please contact our support team immediately via live chat so that we can investigate and take action promptly.

77xc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When material changes are made to this policy, we will notify registered players via email or an on-platform notification at least seven days before the changes take effect.

The date of the most recent revision is displayed prominently at the top of this page and in the table of contents panel. We recommend reviewing this Privacy Policy periodically. Your continued use of the 77xc platform following the effective date of any amendment constitutes your acknowledgement of the revised policy.

If you do not accept a revised Privacy Policy, you should cease using the platform and may request account closure and data deletion in accordance with Section 9 of this policy.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77xc holds about you, please reach our Data Support team through the following channels:

• Live Chat: Available 24/7 directly from the 77xc platform. Our team can handle data access requests, marketing opt-outs, and general privacy queries in real time.
• Email: [email protected] — for formal written data subject requests or privacy complaints. We aim to respond within two business days.

For further information on your rights and responsibilities as a 77xc player, please also review our Terms & Conditions and our Responsible Gaming page.